答案:a) First, confirm whether it is a company booking (“Is it a company booking?” “Is it a corporate reservation?”)b) Confirm if the company will settle the full account, and ask the company for the payment details in writing (“Will the company settle the full payment?” “Can you confirm those payment details in writing, please?”) c) If the company has an agreement with the hotel, confirm the agreement again.d) The other procedures are similar to receiving an FIT reservation.