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Explain why even well-designed information systems do not always help improve a firm'sDecision making.

发布时间：2025-05-15 06:11:29

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答案：Student answers will vary but should include the three main reasons for informationSystems not always producing positive results:1 information quality,2 management filters, and3 organizational inertia/politics.A sample answer is:There are three main reasons that implementing a well-designed information system might notResult in better decisions. First, the information produced by a system may be incomplete andInaccurate. The quality of information will depend on the quality of data gathered, and mayRequire a minimum amount of data to be gathered. Inaccurate data and incomplete data canDegrade the quality of decision making. Second, management filters can also stymie goodDecision making–a manager who has a bias against some types of activities or solutions, or isOverly optimistic or pessimistic will make decisions that are skewed towards their ownPerspective rather than actual facts. Finally, organizational inertia and politics can hamperDecision making. Information systems can require organizational change in roles and businessProcesses that employees want to resist; or a system can produce information that suggests that aChange is necessary but employees ignore in order to maintain the status quo in roles andResponsibilities.Difficulty: ModerateAACSB: Analytical thinkingLO: 12-2: How do information systems support the activities of managers and managementDecision making?

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